Partner Feedback
2022 Satisfaction Survey Results:
I am pleased with the services I received.
Every time I need Project FINE you guys are always there.
Project FINE has already done so much for me and my family.
They are a big help to our community.
They make the life of the immigrant easier.
Project FINE interpreters are the best and very appreciated for their professionalism and courtesy.
-Language Services Survey Respondent
You all do a WONDERFUL job and it's a pleasure to work with you! The Project FINE staff are very nice, polite, professional and friendly. Love what you bring to the community!
-Language Services Survey Respondent
The Project FINE staff have been there for my family in so many situation - they helped me and my wife find jobs and this year they connected us to resources to purchase our own mobile home. I am so grateful for your support.
-Project FINE Client
Our entire family loved the virtual Welcoming Table kit! It was our first time participating and our kids were a bit nervous to try new items but they loved it and asked for seconds!
-Welcoming Table Participant
You have been like my guardian angels, because you have been there for our family when we needed you the most, I am really really thankful for all you have done.
-Virginia, Project FINE Client
The Minnesota Nonprofit Excellence Award is based upon broad principles and detailed practices that set the bar at a high level. Project FINE’s Board of Directors and staff have purposely aligned with the principles and practices and with other accountability standards, demonstrating overall excellence. Fatima Said, the Project FINE board, staff, volunteers, participants and community can be justifiably proud of Project FINE’s achievements, and the organization’s warm and enlightening presence in Winona and surrounding area.
-MAP for Nonprofits and Minnesota Council of Nonprofits, Nonprofit Excellence Award Co-Sponsors
It was an eye opening experience to have Project FINE and their team present information on Immigrants to our community. Hearing from those who have experienced our culture and learning how we can build a bridge to understanding their culture was very thought provoking. Simple things like shaking hands, eye contact, and gender roles when in meetings. Our time with Project FINE was worth the investment and we have made changes in how we can create a positive experience for our immigrant customers so that they can start to build trust with our people and our business.
-Kristine E. Valk, Vice President - Training Director, Merchants Bank
I wish that all clients that we represent in their immigration cases were able to receive the same kind of dedicated and professional support as the clients who have been referred to us by Project Fine. Project Fine is an invaluable resource not only to the immigrant community it serves, but to the social service provider community as well.
-Selena Britzius-Negash, Esq., Program Director, Immigrant Law Center of Minnesota
They do an excellent job interpreting. They are professional and serve as cultural liaisons to help improve the services to clients I serve.
-Project FINE Language Services Satisfaction Survey respondent
"Our nation has much to learn from Project FINE’s groundbreaking work to bring together immigrants and the broader, receiving community. Welcoming America has been delighted to feature Project FINE in its national webinar series this year and to see Executive Director Fatima Said honored as a Welcoming America Champion of Change by the White House. Project FINE and Fatima help remind us all that we create stronger, more vibrant communities when we continue to welcome immigrants."
-David Lubell, Founding Executive Director, Welcoming America
It was a pleasure working with Project FINE and learning more about the great work of your organization. Project FINE completed the Accountability Wizard at record speed with almost all standards met from the time of the initial review - you should be proud of the work you’ve done to get your organization where it is!
-Jenna Forner, (Former) Nonprofit Services Coordinator, Charities Review Council
Your organization is critical in helping integrate newcomers into our community, thank you for all you do.
-Pat Mutter, Director, Visit Winona
I have nothing but positive things to say about Project FINE. I was able to get my Drivers License and employment through them. I’m not sure where to get the services if there is no Project FINE. I am so thankful to them.
-Cha Lee, Project FINE Client
Working in collaboration with Project FINE to offer Spanish interpreted childbirth classes has been a huge success for both patients and staff at the Family Birth Center. Patients are more informed about the labor and delivery process and staff are better prepared to meet the cultural needs of this population.
-Robin Hoeg, Director of Inpatient Services, Winona Health
Project FINE has helped me tremendously to express myself in a language completely different than mine and communicate my needs as resident of this county. If Project FINE did not exist I would never be able to express and communicate what I am thinking and feeling; basically we wouldn’t be able to communicate our needs as people.
-Diana Flores Rodriguez, Project FINE client
Project FINE professionally and skillfully conducted [diversity training] three times for us for a very reasonable fee. A diverse group taught the employees cultural awareness through facts, activities, and personal stories. We are grateful that Project FINE was so willing and able to bring this important training and awareness to the employees of the courts, so they are better equipped to serve the public.
-Sara Daley, (Former) Human Resources Coordinator, Third Judicial District, Winona County
I came to Winona in 1991 with little English skills. When Project FINE came into the picture, everything was easier. Project FINE provided interpreters to make sure we completely understood everything. They helped me to look for a job, with English classes, information on benefits and many other programs. With Project FINE’s help, I’m looking forward to becoming a U.S. Citizen this summer or fall. I’m also looking forward to buying a house. Project FINE has been a great asset to me and my family.
-Yer Xiong, Project FINE client
When we felt we needed to reach out to an underserved portion of our community, we turned to Project FINE for help. They provided excellent cultural awareness training for all of our coworkers and were invaluable in building bridges to and with the Hispanic communities in our county. They have been an outstanding partner this past year and will continue to be into the future.
-Jack Richter, President, WNB Financial
Because of Project FINE and its staff or professional interpreters, the City of St. Charles was not only able to provide effective relief services to flood and fire victims, but we were also able to truly understand the needs of our residents. Project FINE continues to serve as an invaluable organization within Winona County by helping to connect residents to services and people dedicated to providing the quality of life that we all have come to expect.
-Nick Koverman, City Administrator, City of St. Charles
We really appreciate the work Project FINE does with newcomers to our community. They have significantly enhanced our ability to make programs we administer accessible.
-Craig Brooks, (Former) Director, Winona County Department of Human Services
Project FINE interpreters are the BEST; they assist Winona County Financial Workers with coordinating and communicating with non-English speaking individuals regarding public assistance programs. Without the interpreters’ valuable skills, we would not be able to meet the needs of our clients.
-Jacki, Peggy, Cindy and Christi, Winona County Department of Human Services
Project FINE has helped me get my citizenship by helping me study at their office. Citizenship means that I’m American and that’s good! I have prayed for my citizenship, so I can be a missionary and help other people.
-Nou Hang, Project FINE client
I am really grateful for all the help that has been given to me (by Project FINE) … I don’t have the words; only thank you.
- Project FINE client
Project FINE is a priceless service for Winona Health. The interpreters make themselves available to our patients 24 hours a day and they are there when seconds count.
-Rebecca Lamberty, RN, Winona Health
Project FINE has worked to meet a defined and important need in our community. We are fortunate to have a strong partnership with Project FINE that assists our clients and patients to ensure a specific healthcare needs are met. This is a value for all involved.
-Rachelle Schultz, President and CEO, Winona Health
Project FINE has worked to strengthen the cultural understanding within our faculty, staff and students at Southeast Tech. Fatima and her staff have been committed to helping us learn as much as we can about the people in our communities. By learning more about each other, we all gain a better understanding and become more inclusive.
-Nate Emerson, (Former) Vice President, MN State College-Southeast Technical
Our community suffered a major loss when North Star Foods was destroyed by fire, but the damages went much further than the loss of buildings. We truly lost one of our greatest assets, the employees of the plant. Many of these employees were fortunate to have received the assistance of Project FINE. A building can be rebuilt, but the loss for the community will take years to replace.
-Bill Spitzer, (Former) Mayor, City of St. Charles
As a result of our Council’s ongoing collaborative partnership with Project FINE, the residents of Winona County have been provided with several unique and wonderful opportunities to learn more about the justice system. We look forward to working on many more successful projects with Project FINE in the future!
-Kalene Engel, Executive Director, Winona County Criminal Justice Coordinating Council
Through Project FINE, AmeriCorps *VISTA members have improved the lives of many throughout Winona County. We are honored to be a partner as Project FINE continues to grow and prosper.
-Sam Schuth, (Former) Minnesota State Director, Corporation for National and Community Service
Project FINE continues to do exceptional work in the community and make our growing diversity an asset, not a liability.
-Eric Sorensen, (Former) City Manager, City of Winona
I am pleased with the services I received.
Every time I need Project FINE you guys are always there.
Project FINE has already done so much for me and my family.
They are a big help to our community.
They make the life of the immigrant easier.
Project FINE interpreters are the best and very appreciated for their professionalism and courtesy.
-Language Services Survey Respondent
You all do a WONDERFUL job and it's a pleasure to work with you! The Project FINE staff are very nice, polite, professional and friendly. Love what you bring to the community!
-Language Services Survey Respondent
The Project FINE staff have been there for my family in so many situation - they helped me and my wife find jobs and this year they connected us to resources to purchase our own mobile home. I am so grateful for your support.
-Project FINE Client
Our entire family loved the virtual Welcoming Table kit! It was our first time participating and our kids were a bit nervous to try new items but they loved it and asked for seconds!
-Welcoming Table Participant
You have been like my guardian angels, because you have been there for our family when we needed you the most, I am really really thankful for all you have done.
-Virginia, Project FINE Client
The Minnesota Nonprofit Excellence Award is based upon broad principles and detailed practices that set the bar at a high level. Project FINE’s Board of Directors and staff have purposely aligned with the principles and practices and with other accountability standards, demonstrating overall excellence. Fatima Said, the Project FINE board, staff, volunteers, participants and community can be justifiably proud of Project FINE’s achievements, and the organization’s warm and enlightening presence in Winona and surrounding area.
-MAP for Nonprofits and Minnesota Council of Nonprofits, Nonprofit Excellence Award Co-Sponsors
It was an eye opening experience to have Project FINE and their team present information on Immigrants to our community. Hearing from those who have experienced our culture and learning how we can build a bridge to understanding their culture was very thought provoking. Simple things like shaking hands, eye contact, and gender roles when in meetings. Our time with Project FINE was worth the investment and we have made changes in how we can create a positive experience for our immigrant customers so that they can start to build trust with our people and our business.
-Kristine E. Valk, Vice President - Training Director, Merchants Bank
I wish that all clients that we represent in their immigration cases were able to receive the same kind of dedicated and professional support as the clients who have been referred to us by Project Fine. Project Fine is an invaluable resource not only to the immigrant community it serves, but to the social service provider community as well.
-Selena Britzius-Negash, Esq., Program Director, Immigrant Law Center of Minnesota
They do an excellent job interpreting. They are professional and serve as cultural liaisons to help improve the services to clients I serve.
-Project FINE Language Services Satisfaction Survey respondent
"Our nation has much to learn from Project FINE’s groundbreaking work to bring together immigrants and the broader, receiving community. Welcoming America has been delighted to feature Project FINE in its national webinar series this year and to see Executive Director Fatima Said honored as a Welcoming America Champion of Change by the White House. Project FINE and Fatima help remind us all that we create stronger, more vibrant communities when we continue to welcome immigrants."
-David Lubell, Founding Executive Director, Welcoming America
It was a pleasure working with Project FINE and learning more about the great work of your organization. Project FINE completed the Accountability Wizard at record speed with almost all standards met from the time of the initial review - you should be proud of the work you’ve done to get your organization where it is!
-Jenna Forner, (Former) Nonprofit Services Coordinator, Charities Review Council
Your organization is critical in helping integrate newcomers into our community, thank you for all you do.
-Pat Mutter, Director, Visit Winona
I have nothing but positive things to say about Project FINE. I was able to get my Drivers License and employment through them. I’m not sure where to get the services if there is no Project FINE. I am so thankful to them.
-Cha Lee, Project FINE Client
Working in collaboration with Project FINE to offer Spanish interpreted childbirth classes has been a huge success for both patients and staff at the Family Birth Center. Patients are more informed about the labor and delivery process and staff are better prepared to meet the cultural needs of this population.
-Robin Hoeg, Director of Inpatient Services, Winona Health
Project FINE has helped me tremendously to express myself in a language completely different than mine and communicate my needs as resident of this county. If Project FINE did not exist I would never be able to express and communicate what I am thinking and feeling; basically we wouldn’t be able to communicate our needs as people.
-Diana Flores Rodriguez, Project FINE client
Project FINE professionally and skillfully conducted [diversity training] three times for us for a very reasonable fee. A diverse group taught the employees cultural awareness through facts, activities, and personal stories. We are grateful that Project FINE was so willing and able to bring this important training and awareness to the employees of the courts, so they are better equipped to serve the public.
-Sara Daley, (Former) Human Resources Coordinator, Third Judicial District, Winona County
I came to Winona in 1991 with little English skills. When Project FINE came into the picture, everything was easier. Project FINE provided interpreters to make sure we completely understood everything. They helped me to look for a job, with English classes, information on benefits and many other programs. With Project FINE’s help, I’m looking forward to becoming a U.S. Citizen this summer or fall. I’m also looking forward to buying a house. Project FINE has been a great asset to me and my family.
-Yer Xiong, Project FINE client
When we felt we needed to reach out to an underserved portion of our community, we turned to Project FINE for help. They provided excellent cultural awareness training for all of our coworkers and were invaluable in building bridges to and with the Hispanic communities in our county. They have been an outstanding partner this past year and will continue to be into the future.
-Jack Richter, President, WNB Financial
Because of Project FINE and its staff or professional interpreters, the City of St. Charles was not only able to provide effective relief services to flood and fire victims, but we were also able to truly understand the needs of our residents. Project FINE continues to serve as an invaluable organization within Winona County by helping to connect residents to services and people dedicated to providing the quality of life that we all have come to expect.
-Nick Koverman, City Administrator, City of St. Charles
We really appreciate the work Project FINE does with newcomers to our community. They have significantly enhanced our ability to make programs we administer accessible.
-Craig Brooks, (Former) Director, Winona County Department of Human Services
Project FINE interpreters are the BEST; they assist Winona County Financial Workers with coordinating and communicating with non-English speaking individuals regarding public assistance programs. Without the interpreters’ valuable skills, we would not be able to meet the needs of our clients.
-Jacki, Peggy, Cindy and Christi, Winona County Department of Human Services
Project FINE has helped me get my citizenship by helping me study at their office. Citizenship means that I’m American and that’s good! I have prayed for my citizenship, so I can be a missionary and help other people.
-Nou Hang, Project FINE client
I am really grateful for all the help that has been given to me (by Project FINE) … I don’t have the words; only thank you.
- Project FINE client
Project FINE is a priceless service for Winona Health. The interpreters make themselves available to our patients 24 hours a day and they are there when seconds count.
-Rebecca Lamberty, RN, Winona Health
Project FINE has worked to meet a defined and important need in our community. We are fortunate to have a strong partnership with Project FINE that assists our clients and patients to ensure a specific healthcare needs are met. This is a value for all involved.
-Rachelle Schultz, President and CEO, Winona Health
Project FINE has worked to strengthen the cultural understanding within our faculty, staff and students at Southeast Tech. Fatima and her staff have been committed to helping us learn as much as we can about the people in our communities. By learning more about each other, we all gain a better understanding and become more inclusive.
-Nate Emerson, (Former) Vice President, MN State College-Southeast Technical
Our community suffered a major loss when North Star Foods was destroyed by fire, but the damages went much further than the loss of buildings. We truly lost one of our greatest assets, the employees of the plant. Many of these employees were fortunate to have received the assistance of Project FINE. A building can be rebuilt, but the loss for the community will take years to replace.
-Bill Spitzer, (Former) Mayor, City of St. Charles
As a result of our Council’s ongoing collaborative partnership with Project FINE, the residents of Winona County have been provided with several unique and wonderful opportunities to learn more about the justice system. We look forward to working on many more successful projects with Project FINE in the future!
-Kalene Engel, Executive Director, Winona County Criminal Justice Coordinating Council
Through Project FINE, AmeriCorps *VISTA members have improved the lives of many throughout Winona County. We are honored to be a partner as Project FINE continues to grow and prosper.
-Sam Schuth, (Former) Minnesota State Director, Corporation for National and Community Service
Project FINE continues to do exceptional work in the community and make our growing diversity an asset, not a liability.
-Eric Sorensen, (Former) City Manager, City of Winona
